Frequently Asked Questions

FAQs

• What car interior fittings can I customize?

  Transform your car with our beautiful handiwork. We offer customization for car seats, door panels, gear knobs, dashboard, steering wheels, roof linings, car mats and flooring.

• What customisation details can I choose for my new car interior?

  At our workshop, you can choose from our vast collection of quality leather ranging in color, grain and perforation. You can select more than one leather type as well and create a two (or multiple!) toned design. The color of stitches can be customized as well, along with sewing patterns across the seat surface. You can even choose to embroider personalized wordings or images on the leather. Whatever you can dream of, we will strive to make it happen.

• What's the process of getting new car seats and how long does it take?

  Step 1 – Call/Whatsapp/FB message us to set up an appointment!

  Come down to our office with your car to select your custom car seat design. Once you have confirmed your design, we will place an order and it will take 1 week for the leather covers to arrive. If it is an uncommon car model or entirely unique leather design, it will take up to 1 and a half week and we might have to remove the existing leather covers as sample.

  At this stage, you can still drive off with your car. There’s no need to leave your beloved car at our workshop!

  We will contact you the minute we receive the leather covers, and it won’t take long for us to complete the assembly. In fact, if you drop off your car in the morning, the new seats will be assembled and ready for you later on the same day.

• How much does new car seats cost?

  Indicatively, the price range for new leather car seats is S$600 and above for a 5-seater car, and S$800 and above for a 7-seater car.

  However, it is difficult to give a generic quote as the cost varies greatly depending on your car model as well as the design and materials chosen for the new car seats. Custom details like personalised name embroidery will of course add on to the cost. Contact us for a quick quote first and we are more than happy to give recommendations. Let us know your budget, and we will do our best to make it work.

  You can also visit our Carousell profile for price indication by car model: @fivestarautoleather

• How do I make payment?

  A 50% deposit is required upon confirmation of order. The other 50% need only be paid when you are collecting your car with all new seats. Cash payment is preferred, while we also accept bank transfers and Paynow.

• How do I maintain my new leather car seats?

  Avoid harsh chemicals when cleaning your leather seats. For regular maintenance, we suggest wiping them down with just lukewarm water using a non-abrasive cloth. For more stubborn stains, use a mild detergent (eg. hand soap or dishwashing soap) diluted with water. Always remember to try out the detergent solution in a less visible area first. After cleaning, air your car to ensure the seats are not left damp for too long.